A CVA bundles the parts, services, and support needed to keep your Cat machines in top condition.
New or renewed CVAs, purchased after Jan 1, 2026, feature our Back to Work Services Commitment
PARTS ONLY CVA
FULL LABOR CVA
We’ll help you build a plan that keeps your equipment working and your costs predictable.
Contractors across Central and Southern California have trusted Quinn for over 100 years. With 25 locations and 1,400+ employees, we’re close by, stocked, and ready to support your fleet. Our CVAs are built to keep equipment earning—not sitting.
A Cat CVA gives you predictable maintenance costs, improved uptime, and the backing of a dealer you can count on. Quinn will help you select the right plan for your operation.
*Parts Next Day guarantee applies to Parts Only CVAs. Includes maintenance and common repair parts (not constrained) If parts are not delivered on time, customer receives a CAT credit up to $1000 based on parts cost. Parts ordered on weekends or holidays do not count towards clock. Machine Serial number must be on transaction to qualify. Based on “need by date” on order.
** Back to Work in 2 Days for common repairs applies to full dealer executed CVA including labor. Applies to “Parts and Labor” CVAs Only. Based on planned by date. Customer receives flat $1000 CAT credit if promised completion date not reached. Clock starts from the customer’s initial authorization and ends when the work is complete. Only for new or renewed CVAs, purchased after Jan 1, 2026.
Planned Maintenance Events are NOT included in this guarantee. Includes both field and shop service.
Customers do not qualify for both promises. If there is labor on the job, it will only be qualified for the labor commitment. If there are only parts, it only qualifies for the parts commitment.
Additional Terms and Conditions
Upon termination by Caterpillar or Quinn Cat, Caterpillar and Quinn Cat will continue to cover the Caterpillar Participation and the Dealer Participation for new and renewed CVAs with Customers for Eligible Cat Machine Models that were entered into or renewed prior to the termination. Caterpillar’s obligation to continue to cover the Caterpillar Participation will end, at the latest, 5 years after the termination of the participating Cat dealer’s participation in the Services Commitment Program or its termination by Caterpillar, whichever occurs first.
Caterpillar reserves the right to modify the list of Cat parts within the scope of the Services Commitment Program included in Appendix 2 of this offer Guidebook at any time, without prior notice to the participating Cat dealer, therefore, it is important that participating Cat dealers review the list regularly and make a version of the list available to Customers with CVAs under the Services Commitments Program.
Each Customer Order can only capture one Eligible Cat Machine Model serial number. If parts are needed for multiple Eligible Cat Machine Models, then several orders must be placed, one for each serial number.
Force majeure. Neither Caterpillar, its affiliates, or any of Caterpillar’s or its affiliates’ respective licensors, service providers, subcontractors, suppliers, or distributors will be responsible for any delays in delivery of Cat parts or service for which the participating Cat dealer offered Parts Availability Commitments or Service Commitments, to the extent such delays result from any cause beyond Caterpillar’s or its affiliates’ respective licensors, service providers, subcontractors, suppliers, or distributors’ reasonable control, including fires, blockages, embargoes, explosion, earthquake, storms or other elements of nature, acts of terrorism, wars, epidemics, quarantine orders, government requirements, civil or military authorities, acts of God, strikes, labor disputes or other industrial disturbances, systemic electrical, telecommunications or other utility failures. Should any such delays occur, there will be no Caterpillar Participation for those delayed parts or service. The participating Cat dealer should consider including similar terms and conditions in their CVAs with CI Customers that include Parts Availability and Service Commitments.
Component CVAs are excluded from this program (as registered in Foresight).
Work tool repairs are excluded from this program, even if attached to a machine with a qualifying CVA.