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Customer Experience

CUSTOMER EXPERIENCE

Your positive experience here at Quinn is important to us. That is why we have partnered with The Daniel Group to telephone survey our customers. We appreciate your valuable feedback – it helps us improve our service to you.

Our mission is to “help our customers succeed” and our goal is to have your experience here be a positive experience, a 10 every time.

If you feel there is anything we can improve on, please don’t wait for the survey. Give us a call so we can make it right for you!

 

THANK YOU FOR YOUR FEEDBACK

Our customer experience team carefully considers each and every response. We take your feedback seriously and strategize our improvements around them. We appreciate your business and thank you for your valuable feedback. If you have any suggestions or comments, please email them to our customer experience team

 

CUSTOMER EXPERIENCE ENHANCEMENTS

Quinn Company has recently implemented a new service repair notification system to enhance and expedite your service repair experience.

Notifications can be sent via text message for the following services:

  • Service requests
  • Estimates
  • Work order acknowledgements
  • Pictures
  • Repair progress

Documentation from start to finish, including inspections, supporting documents and invoices can happen in real time.

Learn more about our service repair notification system:

Contact your local Quinn service center to sign up for text notifications on your next service repair.