Keep your machine easy to own and ready to work with a Cat Customer Value Agreement.
The best way to stay ahead, is to plan ahead. With Cat® Customer Value Agreements (CVAs), your Genuine Cat Parts will be there when you need them — or we’ll cover costs with the new Services Commitment Program.
Now, with a Cat® Customer Value Agreement (CVA), your Genuine Cat Parts will be on the shelf when you need them. And if your maintenance parts aren’t there by the end of the next business day or repair parts aren’t there by the end of the second business day, you’ll receive a Cat Prepaid Credit for the value of the parts up to $1000.
As part of our services commitment with a CVA, your maintenance and common repair parts will be available when you need them. If they’re not, we’ll help cover costs by crediting you up to $1,000. Here’s how it works:
Just as you are committed to meeting the needs of your customers, CVAs are designed to meet the needs of your operation. You need your machine up and running as much as possible, which depends on fast and quality service. With the Service Response Time commitment, your CVA ensures you get:
Learn more about Cat Customer Value Agreements.
What if parts were one less thing to worry about? Sign up for a Cat® Customer Value Agreement (CVAs) today and take advantage of Parts When Promised – Or We Pay!
Find the right CVA for your operation: