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VisionLink – Single Sign-On (SSO)

Caterpillar is converting VisionLink sign-in credentials to a Caterpillar username (CWS ID), which are sign-in credentials authenticated by the Cat® Corporate Web Security (CWS) system.

Ready to get started? Watch the tutorial.

For multiple VisionLink logins, download the conversion instructions.

 

FREQUENTLY ASKED QUESTIONS

What is changing and why?
Caterpillar is converting VisionLink sign-in credentials to a Caterpillar username (CWS ID), which are sign-in credentials authenticated by the Cat® Corporate Web Security (CWS) system. Here’s why:
  • Your converted credentials are protected with enhanced security protocols for authentication and authorization
  • You can use single sign-on (SSO) for easier access to VisionLink and other Cat applications
How does this affect me?
If you access VisionLink applications today, your sign-in credentials will need to be converted.
 
How does this change what I do in VisionLink?
Will how I work in VisionLink change?
No. Your VisionLink assets, preferences, permission levels, notifications, reports, etc., will be intact and unaffected by the conversion.
 
What do I need to do?
  • Starting September 27, 2021, when you log in to VisionLink, we will walk you through the conversion process. It should take just minutes and minimal effort on your part to convert your credentials. 
  • Watch the brief tutorial video before you begin
  • Save your CWS ID credentials because you will use them to access VisionLink after the conversion
  • Look for the email confirming the successful conversion

If you use bookmarks to access VisionLink, you will need to update them by adding /cat to the end of each URL.

What if I don’t have a CWS ID?
Customer users without a CWS username can contact 
 
What if I have multiple VisionLink sign-in credentials?
Please reference the Use Case FAQs here.
 
When is the deadline?
VisionLink sign-in credentials must be converted by November 30, 2021.

 

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